Returns & Exchanges

At Calla, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and original-condition items. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number handy until your refund or exchange is processed.